Help Desk Technician Jobs in Montvale, NJ

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 226 Jobs

Desktop Support Technician-Digital Signage

  • New York, NY (21 miles from Montvale, NJ)
  • 5 hours ago
  • New York, NY (21 miles from Montvale, NJ)
  • 5 hours ago

A leading hospital system in NYC is looking for a looking for a Digital Signage Desktop Support Engineer who will be responsible for new deployments and the quality of our digital signage system....

IT Support Manager

  • New York, NY (21 miles from Montvale, NJ)
  • 13 hours ago
  • New York, NY (21 miles from Montvale, NJ)
  • 13 hours ago

We're Underdog.**** The fastest-growing sports gaming company - ever. We build innovative games, products, and experiences for American sports fans. We're here to shake up the fastest growing...

Remote Work

Advanced Technical Support Specialist

  • New York, NY (21 miles from Montvale, NJ)
  • 1 day ago
  • New York, NY (21 miles from Montvale, NJ)
  • 1 day ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Computer Support Specialists

  • New York, NY (21 miles from Montvale, NJ)
  • 1 day ago
  • New York, NY (21 miles from Montvale, NJ)
  • 1 day ago

17171Old Westbury, NY 11568Computer Support SpecialistsDOEContractOPEN Subject=IIT Career Site/Resume for JobID=17171 (Computer Support Specialists) in Old Westbury NY 11568 (ALL) Estimated...

Service Desk-Technician

  • New York, NY (21 miles from Montvale, NJ)
  • 1 day ago
  • New York, NY (21 miles from Montvale, NJ)
  • 1 day ago

Fitch Group is currently seeking a Service Desk-Technician based out of our New York office. As a leading, global financial information services provider, Fitch Group delivers vital credit and...

Technical Support Engineer

  • New York, NY (21 miles from Montvale, NJ)
  • 1 day ago
  • New York, NY (21 miles from Montvale, NJ)
  • 1 day ago

About the team: As part of the Solutions and Services Department, you will be joining the Global Customer Delivery Team, composed of eight Technical Support Engineers. As part of the US based...

Retail Computer Technician

  • Flushing, NY (23 miles from Montvale, NJ)
  • 1 day ago
  • Flushing, NY (23 miles from Montvale, NJ)
  • 1 day ago

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...

Remote Mac Help Desk Support with a Minimum of 3 Years Exp

  • New York, NY (21 miles from Montvale, NJ)
  • 2 days ago
  • New York, NY (21 miles from Montvale, NJ)
  • 2 days ago

Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...

Remote Work

Desktop Support- 5 Days Onsite

  • New York, NY (21 miles from Montvale, NJ)
  • 2 days ago
  • New York, NY (21 miles from Montvale, NJ)
  • 2 days ago

Desktop Support- 5 Days Onsite Desktop Support - Onsite Role- 5 Days Onsite Location - NYC, NY Long Term The Support Analyst will provide support to End Users on a variety of computing issues. Job...

Staff CICS Support Engineer

  • New York, NY (21 miles from Montvale, NJ)
  • 2 days ago
  • New York, NY (21 miles from Montvale, NJ)
  • 2 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Desktop Support

  • New York, NY (21 miles from Montvale, NJ)
  • 3 days ago
  • New York, NY (21 miles from Montvale, NJ)
  • 3 days ago

Requirements: Site Support Patch & Vulnerability Remediation Obsolescence (Governance & Remediation) EUT Cart maintenance EUT Inventory management EUT Rack maintenance Service Now - CMDB SNOW...

Production Print Support Specialist - Hotline

  • Montvale, NJ
  • 3 days ago
  • Montvale, NJ
  • 3 days ago

Proficient in various operating systems (Windows, Linux, etc.) Fiery. Excellent problem solving and analytical skills, with the ability to diagnose and resolve complex technical issues....

Production Support Engineer - Rates Front Office Technology (VP)

  • New York, NY (21 miles from Montvale, NJ)
  • 3 days ago
  • New York, NY (21 miles from Montvale, NJ)
  • 3 days ago

Are you someone who enjoys solving problems and loves taking on new challenges? Are you an ardent learner who is always looking to improve? Want to learn more about financial products? Great news,...

Product Support Engineer

  • New York, NY (21 miles from Montvale, NJ)
  • 3 days ago
  • New York, NY (21 miles from Montvale, NJ)
  • 3 days ago

Description We're growing and looking to hire a Product Support Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. About Claroty:...

Supervisor-Finance Help Desk ( remote available )

  • New York City, NY (23 miles from Montvale, NJ)
  • 3 days ago
  • New York City, NY (23 miles from Montvale, NJ)
  • 3 days ago

Job Description NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more...

Remote Work

Demographic Data for Montvale, NJ

Moving to Montvale, NJ? Find some basic demographic data about Montvale, NJ below.


Local
National
8,436
512
Medium/Sm

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Montvale, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Montvale, NJ offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Montvale, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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