Help Desk Technician Jobs in Edison, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Auditorium Support Engineer (TriCaster Experience Required)
- East Hanover, NJ (20 miles from Edison, NJ)
- 8 hours ago
- East Hanover, NJ (20 miles from Edison, NJ)
- 8 hours ago
WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow....
- Jersey City, NJ (22 miles from Edison, NJ)
- 12 hours ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 12 hours ago
Forbes is seeking an IT Support Analyst for a temporary assignment. This role will involve a variety of tasks centered around managing user accounts as well as managing computers through...
- Jersey City, NJ (22 miles from Edison, NJ)
- 17 hours ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 17 hours ago
Job Req ID: 25247 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,...
NB1503 - IT Help Desk Associate
- Woodbridge, NJ (6 miles from Edison, NJ)
- 1 day ago
- Woodbridge, NJ (6 miles from Edison, NJ)
- 1 day ago
systems (1+ years required) Experience in hardware, software and network troubleshooting, installation, modification, maintenance and repair (1+ years required) Working knowledge of major networking...
- Princeton, NJ (17 miles from Edison, NJ)
- 1 day ago
- Princeton, NJ (17 miles from Edison, NJ)
- 1 day ago
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
- East Orange, NJ (20 miles from Edison, NJ)
- 1 day ago
- East Orange, NJ (20 miles from Edison, NJ)
- 1 day ago
Knowledge of the operating systems of Windows 7, Windows 10, Apple iPhone, Apple iPad. Some knowledge of Windows Server with a focus on Windows Active Directory, DHCP, DNS....
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 day ago
Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...
- Florham Park, NJ (17 miles from Edison, NJ)
- 1 day ago
- Florham Park, NJ (17 miles from Edison, NJ)
- 1 day ago
System Experience with File Site Working knowledge of Citrix Excellent problem-solving, analytical, and evaluative skills Flexibility to work during off-hours as needed to address end-user requests...
- New Brunswick, NJ (3 miles from Edison, NJ)
- 2 days ago
- New Brunswick, NJ (3 miles from Edison, NJ)
- 2 days ago
U.S. - Finding purpose at CGI By playing this video you consent to Google/YouTube processing your data and using cookies Learn more. Position Description: The Lab Support Engineer is responsible...
- New York City, NY (24 miles from Edison, NJ)
- 3 days ago
- New York City, NY (24 miles from Edison, NJ)
- 3 days ago
About Pinecone: Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database makes it easy to add...
Implementation Support Specialist - Seeking Recent Grads w/ IT Chops!
- New York, NY (24 miles from Edison, NJ)
- 4 days ago
- New York, NY (24 miles from Edison, NJ)
- 4 days ago
Widger Talent is sourcing talented candidates for a contracting position with AXON ( ) the safety technology world leader. Make an impact on the public safety of New York City, join a growing team...
- Parsippany, NJ (23 miles from Edison, NJ)
- 4 days ago
- Parsippany, NJ (23 miles from Edison, NJ)
- 4 days ago
H2M architects + engineers, a multidiscipline architectural, engineering, and environmental consulting firm has an opening for an IT Support Technician. This person will be responsible for...
Senior Wireless Support Specialist - Technician 2
- Brooklyn, NY (24 miles from Edison, NJ)
- 5 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 5 days ago
Client Name: City of New York Start Date: April 1, 2025 End Date: September 30, 2025 Contract Length (in weeks): 26 SCOPE OF SERVICES: Tasks: Provide support on daily ServiceNow incidents/requests...
Senior Wireless Support Specialist 3 - Technician II
- Brooklyn, NY (24 miles from Edison, NJ)
- 5 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 5 days ago
Client Name: City of New York Start Date: April 1, 2025 End Date: September 30, 2025 Contract Length (in weeks): 26 The Wireless Support Specialist will provide technical assistance to agencies,...
- Princeton, NJ (17 miles from Edison, NJ)
- 5 days ago
- Princeton, NJ (17 miles from Edison, NJ)
- 5 days ago
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Edison, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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