Help Desk Technician Jobs in Cherry Hill, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 12 hours ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 12 hours ago
A minimum of one year of experience with the following operating systems including Windows, macOS, iOS, and Android....
- Plymouth Meeting, PA (18 miles from Cherry Hill, NJ)
- 1 day ago
- Plymouth Meeting, PA (18 miles from Cherry Hill, NJ)
- 1 day ago
Systems....
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 1 day ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 1 day ago
systems, settings, limitations, tweaks, and maintenance procedures Experience troubleshooting and supporting iOS, Android, and other mobile devices with a focus on InTune, Microsoft Outlook Mobile...
Advanced Technical Support Specialist
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 1 day ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Trenton, NJ (24 miles from Cherry Hill, NJ)
- 1 day ago
- Trenton, NJ (24 miles from Cherry Hill, NJ)
- 1 day ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 1 day ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 1 day ago
Installs, configures, and upgrades operating systems and software using standard business and administrative packages; may modify specific applications for operational departments....
Anticipated Technology Help Desk (DDF) 25-145
- Pemberton, NJ (19 miles from Cherry Hill, NJ)
- 2 days ago
- Pemberton, NJ (19 miles from Cherry Hill, NJ)
- 2 days ago
Position Type: Technology/Technology Help Desk Date Posted: 4/17/2025 Location: Pemberton Township High School Date Available: 5/15/2025 Closing Date: Until Filled Additional...
Logistics Technology Support Specialist
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 3 days ago
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 3 days ago
Who We Are: United States Cold Storage (USCS) is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an...
Overnight IT Service Desk Support
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 3 days ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 3 days ago
at Unisys in Philadelphia, Pennsylvania, United States Job Description We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions...
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 3 days ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 3 days ago
at Unisys in Philadelphia, Pennsylvania, United States Job Description We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions...
Technical Specialist Help Desk (Full Time Remote)
- King of Prussia, PA (22 miles from Cherry Hill, NJ)
- 3 days ago
- King of Prussia, PA (22 miles from Cherry Hill, NJ)
- 3 days ago
Description:We are committed to work life balance by promoting this REMOTE telework option. These job requirements allow the employee to work their entire schedule somewhere other than a Lockheed...
Remote Work- Plymouth Meeting, PA (18 miles from Cherry Hill, NJ)
- 3 days ago
- Plymouth Meeting, PA (18 miles from Cherry Hill, NJ)
- 3 days ago
Job Details: Senior Help Desk Associate I am seeking a highly motivated and experienced Help Desk Specialist to join a dynamic team and be the go-to resource, including providing crucial support...
- Warrington, PA (23 miles from Cherry Hill, NJ)
- 4 days ago
- Warrington, PA (23 miles from Cherry Hill, NJ)
- 4 days ago
Resolve common IT issues, including but not limited to, network connectivity, email, software applications, hardware malfunctions, and operating system problems....
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 4 days ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 4 days ago
Provide support for Windows/Mac operating systems, Microsoft Office 365, VPNs, and remote access tools. Guide users through step-by-step troubleshooting processes with patience and clarity....
- Trenton, NJ (24 miles from Cherry Hill, NJ)
- 4 days ago
- Trenton, NJ (24 miles from Cherry Hill, NJ)
- 4 days ago
IT Support- Contact Center Trenton, New Jersey | Full Time | $ 20 - $ 30 per hour April 14, 2025 | Job ID: ...648195 Job Summary IT Support - Auto Insurance Company Long-term contract Job...
Demographic Data for Cherry Hill, NJ
Moving to Cherry Hill, NJ? Find some basic demographic data about Cherry Hill, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Cherry Hill, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cherry Hill, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »