Help Desk Technician Jobs in Brick, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Lakewood, NJ (5 miles from Brick, NJ)
- 3 days ago
- Lakewood, NJ (5 miles from Brick, NJ)
- 3 days ago
While providing integrity to the casino and gambling industry for over 35 years, GLI has established an incomparable team of professionals. Join a global market leader in the gambling industry...
Client Printer Support Specialist
- Lakewood, NJ (5 miles from Brick, NJ)
- 7 days ago
- Lakewood, NJ (5 miles from Brick, NJ)
- 7 days ago
Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace...
- Howell, NJ (8 miles from Brick, NJ)
- 19 days ago
- Howell, NJ (8 miles from Brick, NJ)
- 19 days ago
Past experience working in a technical support call center environment Ability to walk end users through basic technical issues Able to work different shifts Manage incoming calls and queries...
At SUN Behavioral Health our team of dedicated, compassionate professionals is committed to improving the health and well-being of the people and communities we serve. We partner with hospitals,...
At SUN Behavioral Health our team of dedicated, compassionate professionals is committed to improving the health and well-being of the people and communities we serve. We partner with hospitals,...
Help Desk Technical Support Specialist
- West Long Branch, NJ (17 miles from Brick, NJ)
- 60+ days ago
- West Long Branch, NJ (17 miles from Brick, NJ)
- 60+ days ago
Posting Details Requisition Number S856P Job Position Title Help Desk Technical Support Specialist Department Information Support Immediate Supervisor Title Director of Computer Support FLSA...
Demographic Data for Brick, NJ
Moving to Brick, NJ? Find some basic demographic data about Brick, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Brick, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Brick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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