Help Desk Technician Jobs in Portsmouth, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Support Specialist - Hybrid
- Salisbury, MA (15 miles from Portsmouth, NH)
- 4 days ago
- Salisbury, MA (15 miles from Portsmouth, NH)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
Wentworth Senior Living is Hiring an IT Support Services Assistant! Rate: $25-30/hr Schedule: 15-20 hours/week Location: Portsmouth, NH - WSL is located steps from Portsmouth's Market Square and...
- Eliot, ME (5 miles from Portsmouth, NH)
- 16 days ago
- Eliot, ME (5 miles from Portsmouth, NH)
- 16 days ago
Computer Support Specialist MSAD #35 (Eliot and South Berwick) Marshwood Middle School - Eliot, Maine Job Details Job ID:4993256 Application Deadline:Posted until filled Posted:Feb 19, 2025...
Field Service Support Engineer II
- North Hampton, NH (6 miles from Portsmouth, NH)
- 16 days ago
- North Hampton, NH (6 miles from Portsmouth, NH)
- 16 days ago
IGT Field Service Support Engineer II in NH Statewide , New Hampshire Field Service Support Engineer II Location: Las Vegas, NV, US, 89119Reno, NV, US, 89521OK Statewide, OK, USAR Statewide, AR,...
Desktop Support Analyst I (CORP) - 1st Shift
- Barrington, NH (15 miles from Portsmouth, NH)
- 21 days ago
- Barrington, NH (15 miles from Portsmouth, NH)
- 21 days ago
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the companys desktop and laptop computers, software, and...
M365 Platform Solutions and Support Engineer
- Durham, NH (7 miles from Portsmouth, NH)
- 25 days ago
- Durham, NH (7 miles from Portsmouth, NH)
- 25 days ago
M365 Platform Solutions and Support Engineer University of New Hampshire Durham, NH Apply Now Type: Full-Time Salary: Salary Grade: Exempt Staff 23 Posted: 02/13/2025 Category: Network/System...
Product Support Engineer - Logistic Support Analysis (LSA)
- Rye, NH (4 miles from Portsmouth, NH)
- 27 days ago
- Rye, NH (4 miles from Portsmouth, NH)
- 27 days ago
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...
Computer User Support Specialist
- Kittery, ME (4 miles from Portsmouth, NH)
- 30+ days ago
- Kittery, ME (4 miles from Portsmouth, NH)
- 30+ days ago
This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. - Requires CSWF IAT II certification per DoD 8570 Directive....
Program Coordinator/Classroom Support Specialist (Part-Time)
- Haverhill, MA (22 miles from Portsmouth, NH)
- 45+ days ago
- Haverhill, MA (22 miles from Portsmouth, NH)
- 45+ days ago
PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW\: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=184710 About Northern...
Computer User Support Specialist - Mid
- Kittery, ME (4 miles from Portsmouth, NH)
- 60+ days ago
- Kittery, ME (4 miles from Portsmouth, NH)
- 60+ days ago
PC skills with emphasis on Windows operating systems and Microsoft Office software, including PC troubleshooting skills (both hardware and software)....
IT-Technical Support Specialist
- Raymond, NH (20 miles from Portsmouth, NH)
- 90+ days ago
- Raymond, NH (20 miles from Portsmouth, NH)
- 90+ days ago
Position Type: Technology Date Posted: 10/17/2024 Location: SAU#33 Technical Support Specialist This is a year round, full benefit position which offers medical, dental, FSA, LTD, NH...
Demographic Data for Portsmouth, NH
Moving to Portsmouth, NH? Find some basic demographic data about Portsmouth, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Portsmouth, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Portsmouth, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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