Help Desk Technician Jobs in New Ipswich, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Littleton, MA (24 miles from New Ipswich, NH)
- 4 days ago
- Littleton, MA (24 miles from New Ipswich, NH)
- 4 days ago
Job Posting Start Date 03-06-2025 Job Posting End Date 04-14-2025 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative...
M365 Platform Solutions and Support Engineer
- New Boston, NH (18 miles from New Ipswich, NH)
- 6 days ago
- New Boston, NH (18 miles from New Ipswich, NH)
- 6 days ago
M365 Platform Solutions and Support Engineer University System of New Hampshire, United States about 7 hours ago Location: New Boston, NEW HAMPSHIRE Job Type: FullTime USNH Employees should within...
Level 3 Technical Support Engineer (hybrid)
- Westford, MA (24 miles from New Ipswich, NH)
- 15 days ago
- Westford, MA (24 miles from New Ipswich, NH)
- 15 days ago
Proficiency with Microsoft Windows and Linux operating systems. CCNA or Network+ certification....
Desktop Technician II - Part-Time
- Nashua, NH (20 miles from New Ipswich, NH)
- 21 days ago
- Nashua, NH (20 miles from New Ipswich, NH)
- 21 days ago
Overview Technical support professional who responds to escalated tickets as required via additional skills, knowledge, tools or authority. May resolve incidents remotely or at user's location via...
Senior Technical Support Engineer - Networking
- Merrimack, NH (19 miles from New Ipswich, NH)
- 23 days ago
- Merrimack, NH (19 miles from New Ipswich, NH)
- 23 days ago
Detailed Description Experience on SONiC network operating system and FRR stack is required Experience in designing, configuring, troubleshooting, optimizing network hardware, topologies and deployments...
- Merrimack, NH (19 miles from New Ipswich, NH)
- 30+ days ago
- Merrimack, NH (19 miles from New Ipswich, NH)
- 30+ days ago
Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and...
Senior HPC Technical Support Engineer - Ethernet
- Westford, MA (24 miles from New Ipswich, NH)
- 30+ days ago
- Westford, MA (24 miles from New Ipswich, NH)
- 30+ days ago
Systems (multi-distro), with the focus on NVIDIA Ethernet Switching technologies and our AI End-to-End Solutions....
Systems Support Specialist - Mount Wachusett Community College
- Gardner, MA (12 miles from New Ipswich, NH)
- 45+ days ago
- Gardner, MA (12 miles from New Ipswich, NH)
- 45+ days ago
Job Description: General Statement of Duties: Information Technology Services is currently seeking a Systems Support Specialist. The primary duties of this position include maintenance,...
Demographic Data for New Ipswich, NH
Moving to New Ipswich, NH? Find some basic demographic data about New Ipswich, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Ipswich, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Ipswich, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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