Help Desk Technician Jobs in Nashua, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Advanced Technical Support Specialist
- Manchester, NH (17 miles from Nashua, NH)
- 10 hours ago
- Manchester, NH (17 miles from Nashua, NH)
- 10 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Intern - Helpdesk Support (Westford, MA)
- Westford, MA (10 miles from Nashua, NH)
- 1 day ago
- Westford, MA (10 miles from Nashua, NH)
- 1 day ago
Description: IT Helpdesk Intern / Support Specialist At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and...
- Wilmington, MA (18 miles from Nashua, NH)
- 2 days ago
- Wilmington, MA (18 miles from Nashua, NH)
- 2 days ago
Assist in the evaluation, testing and implementation of new and upgraded PC hardware and software, such as Windows Operating System, Mac Operating System, Microsoft Office, VPN clients, virus protection...
- Boxborough, MA (17 miles from Nashua, NH)
- 2 days ago
- Boxborough, MA (17 miles from Nashua, NH)
- 2 days ago
The Help Desk Technician is the IT Operations team's first line of support....
- Wilmington, MA (18 miles from Nashua, NH)
- 3 days ago
- Wilmington, MA (18 miles from Nashua, NH)
- 3 days ago
IT Support Technician needed ASAP for a 1+ month contract position in Wilmington, MA! ****Position has very good potential to extend.**** Job Summary: We are seeking a motivated Level 1 IT Support...
- Andover, MA (16 miles from Nashua, NH)
- 3 days ago
- Andover, MA (16 miles from Nashua, NH)
- 3 days ago
Job Title: Helpdesk Location: Andover, MA Pay: $25-30/hr Company Summary: Our client is a proven leader in information technology, innovative strategic technical planning, and program management...
- Burlington, MA (20 miles from Nashua, NH)
- 6 days ago
- Burlington, MA (20 miles from Nashua, NH)
- 6 days ago
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About...
Overview This is an internship position with the Information Technology User Support team Responsibilities Curious and wants to learn from this experience Flexible and able to navigate change...
Computer Technician A+ Instructor
- Devens, MA (15 miles from Nashua, NH)
- 9 days ago
- Devens, MA (15 miles from Nashua, NH)
- 9 days ago
Job Details Job Location : Shriver - Devens, MA Position Type : Full Time Education Level : High School Salary Range : $52000.00 Job Shift : Day Job Category : Education Description About Shriver...
Customer Service/ Help Desk Associate
- Manchester, NH (17 miles from Nashua, NH)
- 9 days ago
- Manchester, NH (17 miles from Nashua, NH)
- 9 days ago
systems (Windows, macOS, Linux) and common software applications.Familiarity with common IT tools (ticketing systems, remote desktop applications, etc.).Ability to prioritize tasks and manage multiple...
Help Desk Customer Service Representative
- Burlington, MA (20 miles from Nashua, NH)
- 9 days ago
- Burlington, MA (20 miles from Nashua, NH)
- 9 days ago
Call Center Representative This is a full-time, remote position. Candidate needs to be located within the Eastern Time Zone. Schedule 1: Monday through Friday 8:30 AM 5 PM Schedule 2: Monday,...
Remote WorkTechnical Support Engineer - Tier 1 - Central Time Zone
- Burlington, MA (20 miles from Nashua, NH)
- 9 days ago
- Burlington, MA (20 miles from Nashua, NH)
- 9 days ago
Description Technical Support Engineer - Central Time Zone Accelerate Your Career in Cybersecurity Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated...
Technical Support Engineer 4 - KK1013087
- Westford, MA (10 miles from Nashua, NH)
- 10 days ago
- Westford, MA (10 miles from Nashua, NH)
- 10 days ago
Technical Support Engineer 4 - TAC - Accelerated Response Care REMOTE: anywhere in the U.S Have you ever used your smartphone, or Netflix, or cable TV, or Wi-Fi and wonder how the giants in cloud...
- Burlington, MA (20 miles from Nashua, NH)
- 10 days ago
- Burlington, MA (20 miles from Nashua, NH)
- 10 days ago
IT Support Analyst Department: Information Technology Employment Type: Full Time Location: Burlington, MA Compensation: $60,000 - $68,000 / year Description Myomo is seeking a tech-savvy IT...
- Burlington, MA (20 miles from Nashua, NH)
- 11 days ago
- Burlington, MA (20 miles from Nashua, NH)
- 11 days ago
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a...
Demographic Data for Nashua, NH
Moving to Nashua, NH? Find some basic demographic data about Nashua, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Nashua, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Nashua, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »