Help Desk Technician Jobs in Merrimack, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Advanced Technical Support Specialist
- Manchester, NH (9 miles from Merrimack, NH)
- 15 hours ago
- Manchester, NH (9 miles from Merrimack, NH)
- 15 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Intern - Helpdesk Support (Westford, MA)
- Westford, MA (18 miles from Merrimack, NH)
- 1 day ago
- Westford, MA (18 miles from Merrimack, NH)
- 1 day ago
Description: IT Helpdesk Intern / Support Specialist At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and...
- Boxborough, MA (24 miles from Merrimack, NH)
- 2 days ago
- Boxborough, MA (24 miles from Merrimack, NH)
- 2 days ago
The Help Desk Technician is the IT Operations team's first line of support....
- Andover, MA (22 miles from Merrimack, NH)
- 3 days ago
- Andover, MA (22 miles from Merrimack, NH)
- 3 days ago
Job Title: Helpdesk Location: Andover, MA Pay: $25-30/hr Company Summary: Our client is a proven leader in information technology, innovative strategic technical planning, and program management...
IS Desktop Support Intern - Per Diem
- Nashua, NH (8 miles from Merrimack, NH)
- 7 days ago
- Nashua, NH (8 miles from Merrimack, NH)
- 7 days ago
Overview This is an internship position with the Information Technology User Support team Responsibilities Curious and wants to learn from this experience Flexible and able to navigate change...
Computer Technician A+ Instructor
- Devens, MA (22 miles from Merrimack, NH)
- 9 days ago
- Devens, MA (22 miles from Merrimack, NH)
- 9 days ago
Job Details Job Location : Shriver - Devens, MA Position Type : Full Time Education Level : High School Salary Range : $52000.00 Job Shift : Day Job Category : Education Description About Shriver...
Customer Service/ Help Desk Associate
- Manchester, NH (9 miles from Merrimack, NH)
- 9 days ago
- Manchester, NH (9 miles from Merrimack, NH)
- 9 days ago
systems (Windows, macOS, Linux) and common software applications.Familiarity with common IT tools (ticketing systems, remote desktop applications, etc.).Ability to prioritize tasks and manage multiple...
Technical Support Engineer 4 - KK1013087
- Westford, MA (18 miles from Merrimack, NH)
- 10 days ago
- Westford, MA (18 miles from Merrimack, NH)
- 10 days ago
Technical Support Engineer 4 - TAC - Accelerated Response Care REMOTE: anywhere in the U.S Have you ever used your smartphone, or Netflix, or cable TV, or Wi-Fi and wonder how the giants in cloud...
Technical Support Representative (Electromechanical Experience Needed)
- Ayer, MA (20 miles from Merrimack, NH)
- 16 days ago
- Ayer, MA (20 miles from Merrimack, NH)
- 16 days ago
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply...
- Andover, MA (22 miles from Merrimack, NH)
- 16 days ago
- Andover, MA (22 miles from Merrimack, NH)
- 16 days ago
un Help Desk Technician (Andover, MA) image 1 of 1 compensation: Competitive Compensation employment type: experience level: mid level job title: Help Desk Technician Presidio is seeking a Help Desk...
- Derry, NH (12 miles from Merrimack, NH)
- 18 days ago
- Derry, NH (12 miles from Merrimack, NH)
- 18 days ago
Openings as of 4/1/2025 Computer Technician JobID: 1883 Position Type: Technology/Computer Technician Date Posted: 3/28/2025 Location: District-wide Date Available: ASAP Closing Date: ASAP Job...
Senior HPC Technical Support Engineer - Ethernet
- Westford, MA (18 miles from Merrimack, NH)
- 60+ days ago
- Westford, MA (18 miles from Merrimack, NH)
- 60+ days ago
Systems (multi-distro), with the focus on NVIDIA Ethernet Switching technologies and our AI End-to-End Solutions....
- Lowell, MA (17 miles from Merrimack, NH)
- 28 days ago
- Lowell, MA (17 miles from Merrimack, NH)
- 28 days ago
Introduction Join a tight-knit, fast-growing team on the leading edge of cloud infrastructure technology. As a Support Engineer, you'll help us build a scalable, customer-first support process,...
- Devens, MA (22 miles from Merrimack, NH)
- 30+ days ago
- Devens, MA (22 miles from Merrimack, NH)
- 30+ days ago
Help Desk Support Lead Devens, MA, USA Req #7215 Thursday, March 13, 2025 GC&E Federal is seeking a Help Desk Support Lead....
- Devens, MA (22 miles from Merrimack, NH)
- 30+ days ago
- Devens, MA (22 miles from Merrimack, NH)
- 30+ days ago
Help Desk Support Technician Devens, MA, USA Req #7220 Thursday, March 13, 2025 GC&E Federal is seeking a Help Desk Support Technician....
Demographic Data for Merrimack, NH
Moving to Merrimack, NH? Find some basic demographic data about Merrimack, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Merrimack, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Merrimack, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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