Help Desk Technician Jobs in Reno, NV
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Corporate: Light & Wonders corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure...
Help Desk Support Specialist - Hybrid
- Sparks, NV (3 miles from Reno, NV)
- 4 days ago
- Sparks, NV (3 miles from Reno, NV)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
Field Service Support Engineer II Location: Las Vegas, NV, US, 89119Reno, NV, US, 89521OK Statewide, OK, USAR Statewide, AR, USWV Statewide, WV, USOH Statewide, OH, USAZ Statewide, AZ, USNM...
Desktop Support Technician, IT Operations
- Sparks, NV (3 miles from Reno, NV)
- 21 days ago
- Sparks, NV (3 miles from Reno, NV)
- 21 days ago
systems Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information Technology...
DoD SkillBridge - IT Support Technician (Active Duty Military On
- Sparks, NV (3 miles from Reno, NV)
- 29 days ago
- Sparks, NV (3 miles from Reno, NV)
- 29 days ago
DoD SkillBridge - IT Support Technician (Active Duty Military On Sierra Nevada Corporation View Employer's ProfileFOLLOW EMPLOYER Today Secret Unspecified Unspecified Sparks, NV (ON-SITE/OFFICE)...
Generac Power Systems Technical Support Engineer- Clean Energy in Reno , Nevada We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of...
Corporate: Light & Wonders corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure...
Technical Support Specialist Job Description We are seeking a dedicated Technical Support Specialist to provide technical writing and content management support for engineering-related policies,...
Executive IT Support Technician
- Sparks, NV (3 miles from Reno, NV)
- 30+ days ago
- Sparks, NV (3 miles from Reno, NV)
- 30+ days ago
systems, software, hardware and peripherals Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations Maintain/Support/Deploy IT hardware...
At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible...
Remote WorkDoD SkillBridge - IT Support Technician (Active Duty Military Only)
- Sparks, NV (3 miles from Reno, NV)
- 90+ days ago
- Sparks, NV (3 miles from Reno, NV)
- 90+ days ago
Through DoD SkillBridge and Hiring Our Heroes, Sierra Nevada Corporation provides internships to service members transitioning to the civilian workforce. These internships include up to six months...
Demographic Data for Reno, NV
Moving to Reno, NV? Find some basic demographic data about Reno, NV below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Reno, NV
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Reno, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »