Help Desk Technician Jobs in Nebraska

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 36 Jobs

Help Desk Associate - 2 Positions (Lincoln, NE)

  • Lincoln, NE
  • 19 hours ago
  • Lincoln, NE
  • 19 hours ago

Help Desk Associate - 2 Positions (Lincoln, NE) University of Nebraska Central Administration System Office in Lincoln, NE Apply Now Type: Full-Time Salary: minimum annual salary of $42,700...

Computer Technician 7- (C-Shift)

  • Dakota City, NE
  • 1 day ago
  • Dakota City, NE
  • 1 day ago

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been...

IT Support Technician

  • Omaha, NE
  • 1 day ago
  • Omaha, NE
  • 1 day ago

Join 'DA CREW' as an IT Support Technician at Godfather's Pizza! At Godfather's Pizza, we're not just a workplace. We are rooted in our values of Family First, High Work Ethic, Honesty, and Fun!...

Technical Support Specialist - Devices

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

Technical Support Specialist - Devices Start Date: June 2nd, 2025 - Training is 7 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. (You will have Juneteenth, 06/19...

EUC Technician/Site IT Support

  • Nebraska City, NE
  • 4 days ago
  • Nebraska City, NE
  • 4 days ago

Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and...

Technical Support Analyst

  • Omaha, NE
  • 4 days ago
  • Omaha, NE
  • 4 days ago

Job Description: Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We’re looking for a Technical Support Analyst to be the go-to expert for second-tier...

Desktop Support Technician

  • Omaha, NE
  • 7 days ago
  • Omaha, NE
  • 7 days ago

ClifyX group is an award winning IT Consultancy formed in 1998. Our Mission is to provide our clients with Optimal Technology solutions that are effective and within budgets. We specialize in...

Sr. Desktop Technician

  • Grand Island, NE
  • 7 days ago
  • Grand Island, NE
  • 7 days ago

Keeps up with the latest hardware, operating systems, and off-the-shelf software packages and technologies. May function as a technical project leader on business projects....

Desktop Support

  • Omaha, NE
  • 7 days ago
  • Omaha, NE
  • 7 days ago

Desktop Support Job Title: Desktop Support Work Location : Omaha, NE (onsite) Contract duration: 12+ months Contract Need local Job Summary: Windows Windows 11 OS installation and troubleshooting...

Senior Software Support Engineer

  • Lincoln, NE
  • 7 days ago
  • Lincoln, NE
  • 7 days ago

. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...

Remote Work

Software Support Specialist

  • Lincoln, NE
  • 8 days ago
  • Lincoln, NE
  • 8 days ago

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $18.811 Job Posting: JR2... Software Support Specialist (Open) Applications No Longer...

Ability to work rotating shift-work Degree or equivalent work experience Experience working with helpdesk ticketing tools and knowledge base resources Experience troubleshooting Microsoft Desktop Operating...

Desktop Support

  • Omaha, NE
  • 9 days ago
  • Omaha, NE
  • 9 days ago

Operating Systems and Software: Installing and upgrading operating systems and software, sometimes requiring visits to the client's desk....

Support Engineer

  • Lincoln, NE
  • 11 days ago
  • Lincoln, NE
  • 11 days ago

Support Engineer Lincoln, Nebraska Professional Services 1415 Job Description Overview DataBank is a growing, thriving company full of smart, motivated people. Our 550+ employees are a...

Epic Orders/ClinDoc/ASAP Support Specialist

  • Omaha, NE
  • 18 days ago
  • Omaha, NE
  • 18 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Nebraska offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Nebraska
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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