Help Desk Technician Jobs in Nebraska
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Associate - 2 Positions (Lincoln, NE) University of Nebraska Central Administration System Office in Lincoln, NE Apply Now Type: Full-Time Salary: minimum annual salary of $42,700...
Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been...
Join 'DA CREW' as an IT Support Technician at Godfather's Pizza! At Godfather's Pizza, we're not just a workplace. We are rooted in our values of Family First, High Work Ethic, Honesty, and Fun!...
Technical Support Specialist - Devices Start Date: June 2nd, 2025 - Training is 7 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. (You will have Juneteenth, 06/19...
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and...
Job Description: Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We’re looking for a Technical Support Analyst to be the go-to expert for second-tier...
ClifyX group is an award winning IT Consultancy formed in 1998. Our Mission is to provide our clients with Optimal Technology solutions that are effective and within budgets. We specialize in...
Keeps up with the latest hardware, operating systems, and off-the-shelf software packages and technologies. May function as a technical project leader on business projects....
Desktop Support Job Title: Desktop Support Work Location : Omaha, NE (onsite) Contract duration: 12+ months Contract Need local Job Summary: Windows Windows 11 OS installation and troubleshooting...
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkThe work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $18.811 Job Posting: JR2... Software Support Specialist (Open) Applications No Longer...
Ability to work rotating shift-work Degree or equivalent work experience Experience working with helpdesk ticketing tools and knowledge base resources Experience troubleshooting Microsoft Desktop Operating...
Operating Systems and Software: Installing and upgrading operating systems and software, sometimes requiring visits to the client's desk....
Support Engineer Lincoln, Nebraska Professional Services 1415 Job Description Overview DataBank is a growing, thriving company full of smart, motivated people. Our 550+ employees are a...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Nebraska
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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