Help Desk Technician Jobs in Hopkins, MN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 hours ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 hours ago
Skills Help desk support, migration, intune, Customer service, Troubleshooting, Help desk, Phone support Top Skills Details Help desk support,migration,intune,Customer service,Troubleshooting,Help desk...
Remote WorkAutodesk Help Desk Support Technician
- Saint Paul, MN (17 miles from Hopkins, MN)
- 7 hours ago
- Saint Paul, MN (17 miles from Hopkins, MN)
- 7 hours ago
Overview MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our St. Paul, MN office....
Advanced Technical Support Specialist
- Minneapolis, MN (8 miles from Hopkins, MN)
- 1 day ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Saint Paul, MN (17 miles from Hopkins, MN)
- 1 day ago
- Saint Paul, MN (17 miles from Hopkins, MN)
- 1 day ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Technology Assistant Paraprofessional (7.5 hours/day)
- Edina, MN (6 miles from Hopkins, MN)
- 2 days ago
- Edina, MN (6 miles from Hopkins, MN)
- 2 days ago
Working knowledge of and experience with computers, operating systems, software applications and the Internet. Must be able to move up to 50 pounds....
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 days ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 days ago
systems and provides guidance and strategic direction Provides detailed technical design documentation and solution specifications that are delivered to the engineering build team for implementation...
- Bloomington, MN (11 miles from Hopkins, MN)
- 4 days ago
- Bloomington, MN (11 miles from Hopkins, MN)
- 4 days ago
Location: Bloomington, MN Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Our client is currently seeking a L2 Service Desk Bloomington, MN (Onsite-Possibility of Hybrid) Required...
Customer Technical Support Representative
- Eagan, MN (14 miles from Hopkins, MN)
- 4 days ago
- Eagan, MN (14 miles from Hopkins, MN)
- 4 days ago
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
- Plymouth, MN (3 miles from Hopkins, MN)
- 4 days ago
- Plymouth, MN (3 miles from Hopkins, MN)
- 4 days ago
Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and...
We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through...
Technology Support Specialist (April 28, 2025 Start)
- Albertville, MN (23 miles from Hopkins, MN)
- 5 days ago
- Albertville, MN (23 miles from Hopkins, MN)
- 5 days ago
Requirements & Qualifications Two year degree in a computer, information technology or related field experience required; appropriate certification preferred; knowledge of modern operating systems;...
- Eagan, MN (14 miles from Hopkins, MN)
- 5 days ago
- Eagan, MN (14 miles from Hopkins, MN)
- 5 days ago
One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team...
- Minneapolis, MN (8 miles from Hopkins, MN)
- 5 days ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 5 days ago
Minimum Qualification: College, Bachelor s Degree 6-8 years of technical assistance experience with resolving issues related to all computer hardware (laptops, desktops, iPads, tablets, etc.),...
IT Desktop Support Engineer-Backfill
- New Brighton, MN (14 miles from Hopkins, MN)
- 5 days ago
- New Brighton, MN (14 miles from Hopkins, MN)
- 5 days ago
Job Requirements: Technical Minimum of 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems...
- Chanhassen, MN (9 miles from Hopkins, MN)
- 6 days ago
- Chanhassen, MN (9 miles from Hopkins, MN)
- 6 days ago
Deep understanding and familiarity with Microsoft desktop operating systems and productivity applications. Knowledge of Microsoft Office 365 and Microsoft Teams....
Demographic Data for Hopkins, MN
Moving to Hopkins, MN? Find some basic demographic data about Hopkins, MN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hopkins, MN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hopkins, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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