Help Desk Technician Jobs in Cottage Grove, MN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technology Assistant Paraprofessional (7.5 hours/day)
- Edina, MN (20 miles from Cottage Grove, MN)
- 1 day ago
- Edina, MN (20 miles from Cottage Grove, MN)
- 1 day ago
Working knowledge of and experience with computers, operating systems, software applications and the Internet. Must be able to move up to 50 pounds....
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 2 days ago
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 2 days ago
systems and provides guidance and strategic direction Provides detailed technical design documentation and solution specifications that are delivered to the engineering build team for implementation...
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 2 days ago
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 2 days ago
Position Title: Support Engineer I Position Location: Minneapolis, Minnesota Reports to: Lead or Manager Job Summary: This position provides high quality solutions to customers to ensure their...
- Bloomington, MN (17 miles from Cottage Grove, MN)
- 2 days ago
- Bloomington, MN (17 miles from Cottage Grove, MN)
- 2 days ago
Location: Bloomington, MN Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Our client is currently seeking a L2 Service Desk Bloomington, MN (Onsite-Possibility of Hybrid) Required...
Customer Technical Support Representative
- Eagan, MN (11 miles from Cottage Grove, MN)
- 3 days ago
- Eagan, MN (11 miles from Cottage Grove, MN)
- 3 days ago
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
- Eagan, MN (11 miles from Cottage Grove, MN)
- 4 days ago
- Eagan, MN (11 miles from Cottage Grove, MN)
- 4 days ago
One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team...
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 4 days ago
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 4 days ago
Minimum Qualification: College, Bachelor s Degree 6-8 years of technical assistance experience with resolving issues related to all computer hardware (laptops, desktops, iPads, tablets, etc.),...
IT Desktop Support Engineer-Backfill
- New Brighton, MN (22 miles from Cottage Grove, MN)
- 4 days ago
- New Brighton, MN (22 miles from Cottage Grove, MN)
- 4 days ago
Job Requirements: Technical Minimum of 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems...
Senior Desktop Support Analyst- Onsite
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 8 days ago
- Minneapolis, MN (20 miles from Cottage Grove, MN)
- 8 days ago
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Excellent communication and customer service...
Senior Software Support Engineer
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 8 days ago
- Saint Paul, MN (12 miles from Cottage Grove, MN)
- 8 days ago
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkDesktop Support Intern (Onsite Eagan, MN)
- Eagan, MN (11 miles from Cottage Grove, MN)
- 9 days ago
- Eagan, MN (11 miles from Cottage Grove, MN)
- 9 days ago
Description & Requirements Each year, the Maximus US Services division touches the lives of people through the programs we support - in areas such as healthcare; aging and disability services;...
- Shoreview, MN (21 miles from Cottage Grove, MN)
- 9 days ago
- Shoreview, MN (21 miles from Cottage Grove, MN)
- 9 days ago
Our client is looking to hire a level 2/3 tech support agent Candidate will take tickets the level 1 agent team cannot support. Common tickets will include hardware installations, troubleshooting,...
Genesis10 is seeking a Salesforce Application Analyst for a contract with our client. This role is 100% remote, but candidates must reside in MN due to the first 2-3 weeks being onsite for...
Senior Product Support Engineer
- Mounds View, MN (22 miles from Cottage Grove, MN)
- 12 days ago
- Mounds View, MN (22 miles from Cottage Grove, MN)
- 12 days ago
We anticipate the application window for this opening will close on - 19 Apr 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare...
- Bloomington, MN (17 miles from Cottage Grove, MN)
- 13 days ago
- Bloomington, MN (17 miles from Cottage Grove, MN)
- 13 days ago
OATI is recruiting for an entry level Customer Support Analyst positions. Enthusiastic, career-minded individuals with a strong work ethic and commitment to teamwork are encouraged to apply. The...
Demographic Data for Cottage Grove, MN
Moving to Cottage Grove, MN? Find some basic demographic data about Cottage Grove, MN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Cottage Grove, MN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cottage Grove, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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