Help Desk Technician Jobs in Oakland, ME
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Application Technical Support Specialist
- Augusta, ME (13 miles from Oakland, ME)
- 4 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 4 days ago
at Manpower Group in Augusta, Maine, United States Job Description Application Support Specialist with Healthcare, EHR, ICM experience Work Location: 100% remote, Will be on call every 3rd...
Remote WorkInformation System Support Specialist - Client Technologies Services
- Augusta, ME (13 miles from Oakland, ME)
- 5 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 5 days ago
OFFICE OF INFORMATION TECHNOLOGY - MAINE IT CLIENT TECHNOLOGIES SERVICES TEAM -ANTICIPATED VACANCY- Opening Date: March 7, 2025 Closing Date: March 21, 2025 Job Class Code: 0928 Grade: 19 Salary:...
- Augusta, ME (13 miles from Oakland, ME)
- 5 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 5 days ago
. + High level knowledge of supporting/managing desktop operating systems + Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting...
Position Overview RSU 18 is looking for a dedicated and detail-oriented Technology Support Specialist to support and maintain our fleet of iPads used by elementary teachers and students. This role...
Technical Support Specialist - PBMAD022825_16-4658
- Augusta, ME (13 miles from Oakland, ME)
- 9 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 9 days ago
at Beacon Hill Solutions Group, LLC in Augusta, Maine, United States Job Description Provide expert technical support and assistance to customers and consultants. Troubleshoot and resolve complex...
- Augusta, ME (13 miles from Oakland, ME)
- 11 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 11 days ago
at Eliassen Group in Augusta, Maine, United States Job Description Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote Work- Augusta, ME (13 miles from Oakland, ME)
- 11 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 11 days ago
at Wilson Language Training in Augusta, Maine, United States Job Description Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed...
Lead Analyst - Database Support - R-09759-4685
- Augusta, ME (13 miles from Oakland, ME)
- 16 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 16 days ago
Lead Analyst - Database Support - R-09759-4685 at AVANGRID Service Company in Augusta, Maine, United States Job Description Job Title: Lead Analyst - Database Support SQL Server DBA Department:...
- Augusta, ME (13 miles from Oakland, ME)
- 17 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 17 days ago
systems. + Experienced with supporting applications in cloud environments including AWS, AZURE, and GCP. + Technical understanding of middleware components and the infrastructure in the environment...
Remote Work- Augusta, ME (13 miles from Oakland, ME)
- 25 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 25 days ago
at EDB in Augusta, Maine, United States Job Description A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkLead Analyst - Database Support
- Augusta, ME (13 miles from Oakland, ME)
- 30+ days ago
- Augusta, ME (13 miles from Oakland, ME)
- 30+ days ago
Job Title: Lead Analyst - Database Support Department: Infrastructure Middleware & DB Reports to: Supervisor - Infrastructure Middleware & DB Location: In Office, Augusta ME, Orange CT, Rochester...
Demographic Data for Oakland, ME
Moving to Oakland, ME? Find some basic demographic data about Oakland, ME below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Oakland, ME
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oakland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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