Help Desk Technician Jobs in Louisiana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
system and hardware, as well as some network peripherals and network hardware....
TEKsystems is looking to hire a PC Technician - contract resource to help with hardware deployments & upgrades. PC Technicians will help with various hardware deployment projects. Techs will be...
systems and standards Able to read and understand technical manuals, procedural documentation and OEM guides Able to assemble and configure computers and peripherals with hardware and software Able...
The Help Desk Analyst 1 provides primary support services to internal users by effectively troubleshooting, diagnosing and resolving user issues and work requests in accordance with service level...
['Franciscan Missionaries of Our Lady Health System', '3.8', 'Help Desk Technician 1', 'Apply on employer site', 'Apply now', 'Baton Rouge, LA', '', '$42K - $63K', '\xa0', '(Glassdoor est.)'][]...
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday momentsat home, at work, and virtually everywhere in...
Computer Technician I JobID: 717 Position Type: Technology Date Posted: 4/9/2025 Location: TECHNOLOGY DEPARTMENT Date Available: 07/01/2025 Attachment(s): Computer Technician I_092024.pdf
IT Technical Support Analyst 1/2/3 Print ( Apply IT Technical Support Analyst 1/2/3 Salary $3,895.00 - $7,011.00 Monthly Location Alexandria, LA Job Type Classified Job Number 419-208057-AA...
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments-at home, at work, and virtually everywhere in...
Careers at SUSLA JOB SUMMARY The Technical Helpdesk Assistant will provide technical support and assist in troubleshooting of various end-user problems. The staff will provide on-site and virtual...
Essential Duties & Responsibilities: Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a...
The Senior Desktop Engineer is responsible for the continuous evolution of workstation computing environment. This position is responsible for technical implementation of workstation management,...
In addition to the minimum requirements below, it is preferred that the candidate have experience with Virtual Desktop Infrastructure (VDI). This position will remain open for application through...
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job...
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Louisiana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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