Help Desk Technician Jobs in Wilmington, DE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Clinical Support Specialist / CSS, LPN, Home Health
- Philadelphia, PA (24 miles from Wilmington, DE)
- 18 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 18 days ago
Location: Bristol, PA Shift: Full Time Salary: $68000 - $75000 / year Find Your Passion and Purpose as a Clinical Support Specialist Reimagine Your Career in Corporate Healthcare As a...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 hours ago
Reference #: 25000538DescriptionGrade: T25 The link below will give you information about the University's "T"salary structure. Learn more about the "T" salary structure. Click here to view some...
- Newtown Square, PA (18 miles from Wilmington, DE)
- 4 hours ago
- Newtown Square, PA (18 miles from Wilmington, DE)
- 4 hours ago
Knowledge of Windows and macOS operating systems, as well as Microsoft O365. Hands-on experience with printers, peripherals, and mobile devices....
Epic Certified Willow Inpatient Support Specialist
- Philadelphia, PA (24 miles from Wilmington, DE)
- 17 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Devon, PA (22 miles from Wilmington, DE)
- 1 day ago
- Devon, PA (22 miles from Wilmington, DE)
- 1 day ago
RCA's Passion "I joined RCA in 2017 as a Recovery Support Specialist (RSS) and it was one of the most rewarding journeys of my life -- being of service to those struggling with the same disease I...
Req ID:458647 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- St Davids, PA (24 miles from Wilmington, DE)
- 2 days ago
- St Davids, PA (24 miles from Wilmington, DE)
- 2 days ago
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
- Bryn Mawr, PA (23 miles from Wilmington, DE)
- 5 days ago
- Bryn Mawr, PA (23 miles from Wilmington, DE)
- 5 days ago
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater...
Administrative and Technical Support Specialist
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
systems Advanced software and hardware technical skills A+ Certification & ITIL Foundations Certification Possess a strong self-starter attitude Ability to deliver excellent customer service at all...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
Comp TIA A+, Comp TIA Network+, and/or Microsoft Technology Associate (MTA) certification a plus Windows Operating System Basic Networking Knowledge Experience troubleshooting, installing, and configuring...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
Maintains and increases knowledge of IS application, hardware, mobile devices and multiple operating system platforms Job Responsibilities 1....
Technical Support Analyst-5a062c43-9597-4757-a188-4ef1c5e64cac
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
desk support, technical trouble shooting, problem solving, software support Participation in the 24/7 on call rotation Some travel may be required Technical support experience, including help desk,...
Job Title: Microsoft POS Support Specialist Location- Wilmington Delaware Remote- No Qualifications: Bachelor s degree in information technology, Computer Science, or related field preferred. 4 to...
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wilmington, DE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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