Help Desk Technician Jobs in Newark, DE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Wilmington, DE (12 miles from Newark, DE)
- 1 day ago
- Wilmington, DE (12 miles from Newark, DE)
- 1 day ago
Knowledge: Good knowledge of operating systems such as Microsoft Windows 10, 11, Mac OS, and iOS; processes technical knowledge of Microsoft Office 360 Suite....
- Wilmington, DE (12 miles from Newark, DE)
- 1 day ago
- Wilmington, DE (12 miles from Newark, DE)
- 1 day ago
Knowledge: Good knowledge of operating systems such as Microsoft Windows. Knowledge of Microsoft Office Suite. Working knowledge of HTTP or FTP to assist users with downloading issues....
Advanced Technical Support Specialist
- Wilmington, DE (12 miles from Newark, DE)
- 1 day ago
- Wilmington, DE (12 miles from Newark, DE)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Supports and utilizes software tools to rapidly deploy pre-configured operating systems and software packages. Interacts with our exceptionally diverse community of clients....
- Havre de Grace, MD (23 miles from Newark, DE)
- 2 days ago
- Havre de Grace, MD (23 miles from Newark, DE)
- 2 days ago
Install, configure, and update software and operating systems as needed. Assist with basic network connectivity issues, including Wi-Fi and VPN troubleshooting....
- New Castle, DE (6 miles from Newark, DE)
- 2 days ago
- New Castle, DE (6 miles from Newark, DE)
- 2 days ago
Under direct supervision, assists in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and...
IT Support Agent Mobility Customer Service
- New Castle, DE (6 miles from Newark, DE)
- 3 days ago
- New Castle, DE (6 miles from Newark, DE)
- 3 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Supports and utilizes software tools to rapidly deploy pre-configured operating systems and software packages. Interacts with our exceptionally diverse community of clients....
- Wilmington, DE (12 miles from Newark, DE)
- 5 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 5 days ago
5+ years of Desktop Support/Deskside Support experience Deskside support for two locations close in proximity Project support for site relocation Resolves Level 1/Level 2 incidents "Hands on"...
Technical Support Engineer, Software - On Site - N at Sartorius North America in NewarkNewark, Delaware, United States Job Description As the Technical Support Software Engineer, you will perform...
- Wilmington, DE (12 miles from Newark, DE)
- 11 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 11 days ago
Works with IT Endpoint Engineering team and IT Service Desk to pilot changes to image deployments involving Windows Operating system updates, patches, and hotfixes to end user computers Works with IT...
Technical Support Engineer, Software - On Site - Newark, DE
- Wilmington, DE (12 miles from Newark, DE)
- 12 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 12 days ago
As the Technical Support Software Engineer, you will perform post-sales telephone and on-site technical software support for the US Service organization. You will assist with software...
Support Engineer, Industrial Water Treatment (Lync
- Wilmington, DE (12 miles from Newark, DE)
- 12 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 12 days ago
Support Engineer, Industrial Water Treatment (Lync at Solenis, LLC in Wilmington, Delaware, United States Job Description Solenis is a leading global producer of specialty chemicals focused on...
- West Grove, PA (17 miles from Newark, DE)
- 16 days ago
- West Grove, PA (17 miles from Newark, DE)
- 16 days ago
Are you dedicated to driving company growth through IT Support? We are looking for an enthusiastic and proactive IT Support Specialist to join our results-driven team! This role is essential in...
. • Experience required in Microsoft Entra ID (Azure AD) • Mobile device management platforms (cloud based and on-prem) • Microsoft client device Operating Systems (Windows 10, 11, MacOS) • Troubleshooting...
Demographic Data for Newark, DE
Moving to Newark, DE? Find some basic demographic data about Newark, DE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Newark, DE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Newark, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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