Help Desk Technician Jobs in Delaware City, DE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Wilmington, DE (10 miles from Delaware City, DE)
- 1 day ago
- Wilmington, DE (10 miles from Delaware City, DE)
- 1 day ago
Req ID:458647 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and...
Microsoft POS Support Specialist
- Wilmington, DE (10 miles from Delaware City, DE)
- 6 days ago
- Wilmington, DE (10 miles from Delaware City, DE)
- 6 days ago
Job Title: Microsoft POS Support Specialist Location- Wilmington Delaware Remote- No Qualifications: Bachelor s degree in information technology, Computer Science, or related field preferred. 4 to...
Informatica & Tableau Support Engineer
- Wilmington, DE (10 miles from Delaware City, DE)
- 7 days ago
- Wilmington, DE (10 miles from Delaware City, DE)
- 7 days ago
Tittle : Informatica & Tableau Support Engineer Location: Wilmington, DE (Onsite) Job Description Minimum 2-4 years of experince required. Must have ETL support experience Monitoring Informatica...
Customer Service/Helpdesk Application Support Analyst (B11)(Hybrid)
- Newark, DE (7 miles from Delaware City, DE)
- 9 days ago
- Newark, DE (7 miles from Delaware City, DE)
- 9 days ago
Key responsibilities: Provide phone, email, and Help Desk support for multiple government web-based applications, including in depth technical troubleshooting with agency users and their IT Support;...
Our client is looking for a detail-oriented and enthusiastic individual to join their IT support team out of their facility in Delaware City, NJ! This individual will be responsible for managing...
- Wilmington, DE (10 miles from Delaware City, DE)
- 14 days ago
- Wilmington, DE (10 miles from Delaware City, DE)
- 14 days ago
Administering Windows operating systems. All aspects of IMAC (Install Move Add Change) including JML (Joiner, Mover & Leaver). Knowledge on BitLocker management and LAPS....
- Newark, DE (7 miles from Delaware City, DE)
- 17 days ago
- Newark, DE (7 miles from Delaware City, DE)
- 17 days ago
Everon NOC Technical Support Rep I in Newark , Delaware Company Overview: At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the...
Sr. Systems Support Specialist
- New Castle, DE (4 miles from Delaware City, DE)
- 30+ days ago
- New Castle, DE (4 miles from Delaware City, DE)
- 30+ days ago
Piper Enterprise Solutions is seeking a Sr. Systems Support Specialist (L3+) to join an innovative and trusted company responsible for providing high-level support for a variety of complex systems...
Information Technician Desktop Support Analyst
- Chester, PA (21 miles from Delaware City, DE)
- 30+ days ago
- Chester, PA (21 miles from Delaware City, DE)
- 30+ days ago
Minimum of two years' experience with Intel-based personal computer hardware and software including Windows operating systems and associated software and utilities in a Windows Networking environment...
IT Support Agent Mobility Customer Service
- New Castle, DE (4 miles from Delaware City, DE)
- 30+ days ago
- New Castle, DE (4 miles from Delaware City, DE)
- 30+ days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
- Earleville, MD (21 miles from Delaware City, DE)
- 45+ days ago
- Earleville, MD (21 miles from Delaware City, DE)
- 45+ days ago
Position Overview : The Recovery Support Specialist a ssist s patients with substance abuse and mental health disorders, working under direction of clinical, nursi ng and medical staff. This...
- West Grove, PA (23 miles from Delaware City, DE)
- 90+ days ago
- West Grove, PA (23 miles from Delaware City, DE)
- 90+ days ago
Essential Job Functions Assist staff with problems/questions relating to computer equipment operating system software, application software, and hardware Log and track calls using problem management...
Demographic Data for Delaware City, DE
Moving to Delaware City, DE? Find some basic demographic data about Delaware City, DE below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Delaware City, DE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Delaware City, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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