Help Desk Technician Jobs in Wilton, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Advanced Technical Support Specialist
- Bridgeport, CT (12 miles from Wilton, CT)
- moments ago
- Bridgeport, CT (12 miles from Wilton, CT)
- moments ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Monroe, CT (14 miles from Wilton, CT)
- 2 days ago
- Monroe, CT (14 miles from Wilton, CT)
- 2 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
- Bridgeport, CT (12 miles from Wilton, CT)
- 4 days ago
- Bridgeport, CT (12 miles from Wilton, CT)
- 4 days ago
Job Details Job Location : Bridgeport, CT - Bridgeport, CT Salary Range : Undisclosed Description The mission of The University of Bridgeport is to promote academic excellence, personal...
- Stamford, CT (11 miles from Wilton, CT)
- 6 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 6 days ago
Desktop Engineer IV - Voice Scope Location: Stamford, CT US Rate: $30 hourly Work Schedule: Onsite, with occasional out-of-hours support Job Overview: We are seeking a skilled Desktop Engineer IV...
- Ridgefield, CT (7 miles from Wilton, CT)
- 8 days ago
- Ridgefield, CT (7 miles from Wilton, CT)
- 8 days ago
You will be responsible for providing routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems and connectivity...
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Stamford, CT (11 miles from Wilton, CT)
- 8 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 8 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
- Greenwich, CT (15 miles from Wilton, CT)
- 9 days ago
- Greenwich, CT (15 miles from Wilton, CT)
- 9 days ago
Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+...
- Stamford, CT (11 miles from Wilton, CT)
- 9 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 9 days ago
About ITT: At ITT, we have a clear purpose as an organization to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our...
IT Helpdesk Support Technician (WFH, On-site as needed)
- Stamford, CT (11 miles from Wilton, CT)
- 10 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 10 days ago
Essential Duties and Responsibilities: Information Technology Support (ITS) relating to desktop technical issues involving Microsoft’s core business applications, operating systems for PC (Windows 7...
- White Plains, NY (20 miles from Wilton, CT)
- 11 days ago
- White Plains, NY (20 miles from Wilton, CT)
- 11 days ago
Installing and upgrading operating systems and computer software Advising on software or hardware upgrades Responsible for group policy design on desktops and laptops Participates in desktop-related...
Desktop Engineer - Voice Scope
- Stamford, CT (11 miles from Wilton, CT)
- 11 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 11 days ago
" Desktop Engineer IV Voice Scope " position in Stamford, CT. Skills Required: Exposure to Trade Floor Support and Trader Voice Telephony including: IPC/AVAYA/ZOOM. General understanding of...
Insight Global is looking for an on-site support technician in Wilton, CT. This person will be responsible for imaging laptops and computers for a 6 month contract that could potentially be...
Desktop Engineers - Desktop Engineer IV
- Stamford, CT (11 miles from Wilton, CT)
- 17 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 17 days ago
Desktop Engineer IV - Voice Scope Stamford, CT (onsite) 12+Month Contract Overview Provide 1st contact support for desk-side voice-related incidents and requests, including deployment...
Desktop & IT Support Technician - 2nd Shift Weekends
- Stratford, CT (16 miles from Wilton, CT)
- 18 days ago
- Stratford, CT (16 miles from Wilton, CT)
- 18 days ago
Working technical knowledge of current protocols, operating systems, and standards. Hands-on hardware troubleshooting experience....
Epic Orders/ClinDoc/ASAP Support Specialist
- Stamford, CT (11 miles from Wilton, CT)
- 19 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 19 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Demographic Data for Wilton, CT
Moving to Wilton, CT? Find some basic demographic data about Wilton, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Wilton, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wilton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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