Help Desk Technician Jobs in Monroe, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Genius - IT Support Technician
- New Haven, CT (15 miles from Monroe, CT)
- 13 hours ago
- New Haven, CT (15 miles from Monroe, CT)
- 13 hours ago
Summary** Posted: Mar 4, 2025 Role Number:**114438151** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Sales Applications Support Analyst II
- Milford, CT (13 miles from Monroe, CT)
- 5 days ago
- Milford, CT (13 miles from Monroe, CT)
- 5 days ago
Overview Interested in joining our Applications team? Do you enjoy traveling and networking with customers?TA Instruments Applications Organization is comprised of highly skilled, motivated and...
Experienced Desk Top Support Specialist (Full-time 40 hrs.)
- Bridgeport, CT (12 miles from Monroe, CT)
- 5 days ago
- Bridgeport, CT (12 miles from Monroe, CT)
- 5 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
Experienced Desk Top Support Specialist (Part-time 24 hrs.)
- Bridgeport, CT (12 miles from Monroe, CT)
- 5 days ago
- Bridgeport, CT (12 miles from Monroe, CT)
- 5 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
- New Haven, CT (15 miles from Monroe, CT)
- 5 days ago
- New Haven, CT (15 miles from Monroe, CT)
- 5 days ago
Proactively provide preventative maintenance; keep abreast of current installed operating systems, application software, and computing standards to ensure all versions are up-to-date as recommended...
Desktop & IT Support Technician - 2nd Shift
- Stratford, CT (9 miles from Monroe, CT)
- 6 days ago
- Stratford, CT (9 miles from Monroe, CT)
- 6 days ago
Working technical knowledge of current protocols, operating systems, and standards. Hands-on hardware troubleshooting experience....
- Darien, CT (22 miles from Monroe, CT)
- 6 days ago
- Darien, CT (22 miles from Monroe, CT)
- 6 days ago
About the job FS Investments is seeking a Help Desk Analyst, as part of the IT Infrastructure and Technology team, to be responsible for managing all the day-to-day issues that arise from internal...
- New Haven, CT (15 miles from Monroe, CT)
- 8 days ago
- New Haven, CT (15 miles from Monroe, CT)
- 8 days ago
Tests hardware, software, and operating systems. Principal Responsibilities: Manages a client department's complete desktop computing environment....
Computer Tech (Computer Technician)
- Wallingford, CT (23 miles from Monroe, CT)
- 9 days ago
- Wallingford, CT (23 miles from Monroe, CT)
- 9 days ago
Town of Wallingford 45 South Main Street, Wallingford, CT Computer Tech (Computer Technician) in Wallingford , Connecticut Computer Technician I The Town of Wallingford Public Schools is seeking a...
WF Optics First Line Support Engineer (3rd Shift)
- Wilton, CT (14 miles from Monroe, CT)
- 11 days ago
- Wilton, CT (14 miles from Monroe, CT)
- 11 days ago
ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design,...
- Wallingford, CT (23 miles from Monroe, CT)
- 13 days ago
- Wallingford, CT (23 miles from Monroe, CT)
- 13 days ago
Position Type: Part-time/Clerical Date Posted: 2/25/2025 Location: Systemwide (K-12) Additional Information: Show/Hide Wallingford Public Schools is seeking candidates for a Computer...
Share Salary Not Available IT Support - SAP User Provisioning Experience Needed TEKsystems Occupation: Computer and Mathematical Occupations Location: Monroe, CT - 06468 Positions available: 1 Job...
- Shelton, CT (5 miles from Monroe, CT)
- 16 days ago
- Shelton, CT (5 miles from Monroe, CT)
- 16 days ago
Desktop Support Technician The Select Group is partnering with an enterprise information technology company to find a skilled and customer-oriented mid-level Desktop Support Technician. In this...
Systems Engineer, Help Desk (Contract to Hire)
- Danbury, CT (12 miles from Monroe, CT)
- 16 days ago
- Danbury, CT (12 miles from Monroe, CT)
- 16 days ago
Principal Responsibilities: Provide general technical support for hardware, operating systems, database, telephony systems, and the corporate networks....
- Westport, CT (15 miles from Monroe, CT)
- 22 days ago
- Westport, CT (15 miles from Monroe, CT)
- 22 days ago
The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access...
Demographic Data for Monroe, CT
Moving to Monroe, CT? Find some basic demographic data about Monroe, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Monroe, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Monroe, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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