Help Desk Technician Jobs in Hamden, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Assistant - Central Office - Volunteer Staff
- Branford, CT (9 miles from Hamden, CT)
- 1 day ago
- Branford, CT (9 miles from Hamden, CT)
- 1 day ago
Competencies: Technical Acumen: Strong understanding of Windows/Mac operating systems, networking basics, and software like Microsoft 365....
- Monroe, CT (15 miles from Hamden, CT)
- 1 day ago
- Monroe, CT (15 miles from Hamden, CT)
- 1 day ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
- Newington, CT (24 miles from Hamden, CT)
- 2 days ago
- Newington, CT (24 miles from Hamden, CT)
- 2 days ago
HOW A SYSTEMS ADMINISTRATOR SENIOR MAKE AN IMPACT Manages the functionality and efficiency of a group of computers running on one or more operating systems Works within the larger team to achieve the...
- Bridgeport, CT (19 miles from Hamden, CT)
- 4 days ago
- Bridgeport, CT (19 miles from Hamden, CT)
- 4 days ago
Job Details Job Location : Bridgeport, CT - Bridgeport, CT Salary Range : Undisclosed Description The mission of The University of Bridgeport is to promote academic excellence, personal...
- New Haven, CT (4 miles from Hamden, CT)
- 5 days ago
- New Haven, CT (4 miles from Hamden, CT)
- 5 days ago
Kforce has a client that is seeking an IT Support Analyst in New Haven, CT. Summary:We are seeking a talented and proactive IT Support Analyst to assist with troubleshooting general computer,...
Senior Product Support Engineer I - Customer Account Manager
- Rocky Hill, CT (24 miles from Hamden, CT)
- 6 days ago
- Rocky Hill, CT (24 miles from Hamden, CT)
- 6 days ago
Senior Product Support Engineer I - Customer Account Manager Code - SECAM We Shape the Future of Aviation - one in three planes flies with MTU technology. We work hard to keep growing - not just...
systems and browsers Design and build images for faculty laptop program working closely with other groups within Information Services Manage installed base of computer hardware and software using Active...
IT Support Technician Yale University
- New Haven, CT (4 miles from Hamden, CT)
- 9 days ago
- New Haven, CT (4 miles from Hamden, CT)
- 9 days ago
Troubleshoot, coordinate and refer problems with other ITS units on issues related to networking, security, hardware, software, operating systems, and applications. 9....
- New Haven, CT (4 miles from Hamden, CT)
- 10 days ago
- New Haven, CT (4 miles from Hamden, CT)
- 10 days ago
Troubleshoot, coordinate and refer problems with other ITS units on issues related to networking, security, hardware, software, operating systems, and applications. 9....
Desktop & IT Support Technician - 2nd Shift Weekends
- Stratford, CT (13 miles from Hamden, CT)
- 18 days ago
- Stratford, CT (13 miles from Hamden, CT)
- 18 days ago
Working technical knowledge of current protocols, operating systems, and standards. Hands-on hardware troubleshooting experience....
- Thomaston, CT (24 miles from Hamden, CT)
- 19 days ago
- Thomaston, CT (24 miles from Hamden, CT)
- 19 days ago
Primary Responsibilities Manage and maintain operating systems, end-user software, and enterprise applications....
Help Desk Support Technician (Farmington)
- Farmington, CT (24 miles from Hamden, CT)
- 23 days ago
- Farmington, CT (24 miles from Hamden, CT)
- 23 days ago
Help Desk Support Technician (Farmington) Compensation: Salaried position with competitive benefits employment type: full-time Loyalty Marketing company seeking a candidate for our Help Desk Support...
- New Haven, CT (4 miles from Hamden, CT)
- 30+ days ago
- New Haven, CT (4 miles from Hamden, CT)
- 30+ days ago
Maintains computer software by proactive site visits and keeping an inventory of installed operating systems and application software to ensure all versions are up-to-date. 4....
Sales Applications Support Analyst II
- Milford, CT (12 miles from Hamden, CT)
- 30+ days ago
- Milford, CT (12 miles from Hamden, CT)
- 30+ days ago
Overview Interested in joining our Applications team? Do you enjoy traveling and networking with customers?TA Instruments Applications Organization is comprised of highly skilled, motivated and...
- Fairfield, CT (22 miles from Hamden, CT)
- 30+ days ago
- Fairfield, CT (22 miles from Hamden, CT)
- 30+ days ago
Assists IT HelpDesk Technician installing and supporting desktop computers and applications, and telephones throughout Town offices and buildings. Unboxing computers Imaging computer disk drives...
Demographic Data for Hamden, CT
Moving to Hamden, CT? Find some basic demographic data about Hamden, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hamden, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hamden, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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