Help Desk Technician Jobs in Greenwich, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summer Intern- IT support, Reporting/Analytics
- Montvale, NJ (21 miles from Greenwich, CT)
- 9 hours ago
- Montvale, NJ (21 miles from Greenwich, CT)
- 9 hours ago
Overview Join our IT team as a Summer Intern and play a vital role in supporting our technological infrastructure while leveraging analytics to drive decision-making. This internship will focus on...
- Ridgefield Park, NJ (24 miles from Greenwich, CT)
- 14 hours ago
- Ridgefield Park, NJ (24 miles from Greenwich, CT)
- 14 hours ago
IT Help Desk/Tech Support Location: Ridgefield Park, NJ Duration: Long Term Travel up to 10 % of the time. Job Description" Serving as an escalation point of contact for internal applications,...
Epic Certified Willow Inpatient Support Specialist
- Stamford, CT (4 miles from Greenwich, CT)
- 18 hours ago
- Stamford, CT (4 miles from Greenwich, CT)
- 18 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Stamford, CT (4 miles from Greenwich, CT)
- 1 day ago
- Stamford, CT (4 miles from Greenwich, CT)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Teaneck, NJ (22 miles from Greenwich, CT)
- 3 days ago
- Teaneck, NJ (22 miles from Greenwich, CT)
- 3 days ago
Technical Support Specialist Technical Support Teaneck, New Jersey Added - March-07-2025 Temp-To-Hire Our client, an international manufacturer of video security technologies, seeks a Technical...
I.T. Support Specialist - Level I
- Paramus, NJ (24 miles from Greenwich, CT)
- 3 days ago
- Paramus, NJ (24 miles from Greenwich, CT)
- 3 days ago
Knowledge of Operating Systems and their respective devices (Windows, macOS, ChromeOS and iOS). Experience with help desk and inventory systems. Ability to multitask efficiently....
Biomedical Equipment Support Specialist (Intensive Care)
- Bronx, NY (21 miles from Greenwich, CT)
- 3 days ago
- Bronx, NY (21 miles from Greenwich, CT)
- 3 days ago
Loads operating system (OS) and clinical application software as needed. Executes VA policy when responding to network incident response (due to infection, loss of services due to policy changes)....
- Bogota, NJ (23 miles from Greenwich, CT)
- 4 days ago
- Bogota, NJ (23 miles from Greenwich, CT)
- 4 days ago
IT knowledge, Operating systems such as Windows/Linux, Databases, and web services configuration. Fluent in Spanish and English (B2). Position Requirements Colombian citizenship or work permit....
Software Solutions Support Engineer
- Bogota, NJ (23 miles from Greenwich, CT)
- 4 days ago
- Bogota, NJ (23 miles from Greenwich, CT)
- 4 days ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
Sr. Technical Support Engineer
- Queens Village, NY (22 miles from Greenwich, CT)
- 4 days ago
- Queens Village, NY (22 miles from Greenwich, CT)
- 4 days ago
The New York City Department of Correction (DOC) is an integral part of the City's evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City...
- Yonkers, NY (14 miles from Greenwich, CT)
- 5 days ago
- Yonkers, NY (14 miles from Greenwich, CT)
- 5 days ago
I.T Help Desk Technician We are seeking a Help Desk Technician to join our team as a long-term contractor Responsibilities: Provide technical assistance with computer hardware and software Support installation...
National Support Specialist - Hospital Patient Monitoring
- Stamford, CT (4 miles from Greenwich, CT)
- 5 days ago
- Stamford, CT (4 miles from Greenwich, CT)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Stamford , Connecticut As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
Administrative and Technical Support Specialist
- Westbury, NY (17 miles from Greenwich, CT)
- 5 days ago
- Westbury, NY (17 miles from Greenwich, CT)
- 5 days ago
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements...
Experienced Desk Top Support Specialist (Full-time 40 hrs.)
- Bridgeport, CT (23 miles from Greenwich, CT)
- 5 days ago
- Bridgeport, CT (23 miles from Greenwich, CT)
- 5 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
Experienced Desk Top Support Specialist (Part-time 24 hrs.)
- Bridgeport, CT (23 miles from Greenwich, CT)
- 5 days ago
- Bridgeport, CT (23 miles from Greenwich, CT)
- 5 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
Demographic Data for Greenwich, CT
Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Greenwich, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Greenwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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