Help Desk Technician Jobs in Branford, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Genius - IT Support Technician
- New Haven, CT (7 miles from Branford, CT)
- 13 hours ago
- New Haven, CT (7 miles from Branford, CT)
- 13 hours ago
Summary** Posted: Mar 4, 2025 Role Number:**114438151** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Sales Applications Support Analyst II
- Milford, CT (14 miles from Branford, CT)
- 5 days ago
- Milford, CT (14 miles from Branford, CT)
- 5 days ago
Overview Interested in joining our Applications team? Do you enjoy traveling and networking with customers?TA Instruments Applications Organization is comprised of highly skilled, motivated and...
Experienced Desk Top Support Specialist (Full-time 40 hrs.)
- Bridgeport, CT (22 miles from Branford, CT)
- 5 days ago
- Bridgeport, CT (22 miles from Branford, CT)
- 5 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
Experienced Desk Top Support Specialist (Part-time 24 hrs.)
- Bridgeport, CT (22 miles from Branford, CT)
- 5 days ago
- Bridgeport, CT (22 miles from Branford, CT)
- 5 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
- New Haven, CT (7 miles from Branford, CT)
- 5 days ago
- New Haven, CT (7 miles from Branford, CT)
- 5 days ago
Proactively provide preventative maintenance; keep abreast of current installed operating systems, application software, and computing standards to ensure all versions are up-to-date as recommended...
Desktop & IT Support Technician - 2nd Shift
- Stratford, CT (17 miles from Branford, CT)
- 6 days ago
- Stratford, CT (17 miles from Branford, CT)
- 6 days ago
Working technical knowledge of current protocols, operating systems, and standards. Hands-on hardware troubleshooting experience....
- New Haven, CT (7 miles from Branford, CT)
- 8 days ago
- New Haven, CT (7 miles from Branford, CT)
- 8 days ago
Tests hardware, software, and operating systems. Principal Responsibilities: Manages a client department's complete desktop computing environment....
Computer Tech (Computer Technician)
- Wallingford, CT (12 miles from Branford, CT)
- 9 days ago
- Wallingford, CT (12 miles from Branford, CT)
- 9 days ago
Town of Wallingford 45 South Main Street, Wallingford, CT Computer Tech (Computer Technician) in Wallingford , Connecticut Computer Technician I The Town of Wallingford Public Schools is seeking a...
- Wallingford, CT (12 miles from Branford, CT)
- 13 days ago
- Wallingford, CT (12 miles from Branford, CT)
- 13 days ago
Position Type: Part-time/Clerical Date Posted: 2/25/2025 Location: Systemwide (K-12) Additional Information: Show/Hide Wallingford Public Schools is seeking candidates for a Computer...
IT Support - SAP User Provisioning Experience Needed
- Monroe, CT (22 miles from Branford, CT)
- 15 days ago
- Monroe, CT (22 miles from Branford, CT)
- 15 days ago
Share Salary Not Available IT Support - SAP User Provisioning Experience Needed TEKsystems Occupation: Computer and Mathematical Occupations Location: Monroe, CT - 06468 Positions available: 1 Job...
- Shelton, CT (17 miles from Branford, CT)
- 16 days ago
- Shelton, CT (17 miles from Branford, CT)
- 16 days ago
Desktop Support Technician The Select Group is partnering with an enterprise information technology company to find a skilled and customer-oriented mid-level Desktop Support Technician. In this...
Desktop Engineer - 100% onsite
- Middletown, CT (19 miles from Branford, CT)
- 19 days ago
- Middletown, CT (19 miles from Branford, CT)
- 19 days ago
The Desktop Architect reports directly to a Support Center Manager and is primarily responsible for the end user experience of interacting with Information Systems through managed endpoints. These...
Community Support Specialist II
- New Haven, CT (7 miles from Branford, CT)
- 27 days ago
- New Haven, CT (7 miles from Branford, CT)
- 27 days ago
Continuum of Care Community Support Specialist II in New Haven , Connecticut Department:Mental Health Services Job Title: Community Support Specialist II -$23.24 Status: Hourly Scope of Service:...
systems on PCs and Macs and ability to navigate computer software Proficiency with Microsoft Office Ability to communicate effectively with different audiences, including agents, branch managers, and...
- New Haven, CT (7 miles from Branford, CT)
- 30+ days ago
- New Haven, CT (7 miles from Branford, CT)
- 30+ days ago
Evaluates user applications and operating system to allow for maintenance....
Demographic Data for Branford, CT
Moving to Branford, CT? Find some basic demographic data about Branford, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Branford, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Branford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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