Help Desk Technician Jobs in Surrey, BC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Engineering - Azure Databricks
- Vancouver, BC (15 miles from Surrey, BC)
- 1 day ago
- Vancouver, BC (15 miles from Surrey, BC)
- 1 day ago
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer...
- Vancouver, BC (15 miles from Surrey, BC)
- 1 day ago
- Vancouver, BC (15 miles from Surrey, BC)
- 1 day ago
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer...
Technical Support Engineer / Windows Performance
- Vancouver, BC (15 miles from Surrey, BC)
- 2 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 2 days ago
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer...
- Vancouver, BC (15 miles from Surrey, BC)
- 2 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 2 days ago
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer...
DSV Global Transport and Logistics DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members...
SAP iXp Intern - Support Engineer and Analytics Support [Vancouver]
- Vancouver, BC (15 miles from Surrey, BC)
- 15 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 15 days ago
Operating systems (Windows Server, Linux, command line interface) Data communications and networking (HTTP, TCP/IP, DNS) Security and Authentication technologies such as SAML, Kerberos, SSL, and SSO...
Application Support Analyst - GFT
- Vancouver, BC (15 miles from Surrey, BC)
- 16 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 16 days ago
Must-have 3-4 years of experience including support for Operating Systems: 80% Windows; 20% Linux - shell scripting skills are required at intermediate level SQL Server database and SQL queries and...
- Vancouver, BC (15 miles from Surrey, BC)
- 22 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 22 days ago
Insight Global is looking for a Help Desk Analyst for a local retail client in Vancouver. The successful candidate will be responsible for providing users with hardware setup, password resets,...
- Vancouver, BC (15 miles from Surrey, BC)
- 22 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 22 days ago
Insight Global is looking for a Technical Support Analyst to join one of North America's largest retail and wellness companies. This individual will be located in Bengaluru, India and will be...
21423 - TSP Database Support Engineer
- Burnaby, BC (10 miles from Surrey, BC)
- 30+ days ago
- Burnaby, BC (10 miles from Surrey, BC)
- 30+ days ago
Ready to make a difference? Join our client as TSP Database Support Engineer! Your mission: ensure safety, quality, and timeliness, all while staying within budget. Be the driving force behind our...
SAP iXp Intern - HANA Technical Support [Vancouver]
- Vancouver, BC (15 miles from Surrey, BC)
- 30+ days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 30+ days ago
Operating systems (Windows Server, Linux, command line interface) Data communications and networking (HTTP, TCP/IP, DNS) RESTful web services and JSON Security and Authentication technologies such as...
IT Desktop Technician Internship - May 2025 - Activision Central Technology (Vancouver)
- Vancouver, BC (15 miles from Surrey, BC)
- 30+ days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 30+ days ago
Confidence in navigating a computers operating system Previous exposure to IT support Excellent communication and customer support Requirements Must be pursuing a degree in Computer Science or a related...
- Vancouver, BC (15 miles from Surrey, BC)
- 45+ days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 45+ days ago
What You'll Need: Excellent technical troubleshooting and issue documentation skills Strong working knowledge of various Operating Systems, including installation, configuration, and authentication...
Remote WorkHelp Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Surrey, BC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Surrey, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »