Help Desk Technician Jobs in Scottsdale, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 9 hours ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 9 hours ago
A positive future for every child Southwest Human Development is Arizona's largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a...
Advanced Technical Support Specialist
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 2 days ago
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 2 days ago
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
Operational responsibilities include providing tier 2 support for laptops and desktops onsite and by using Dameware to support remote end users....
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
A client of Sharp Decisions Inc. is looking for a Help Desk Analyst to be based in Phoenix AZ. This role is 100% onsite (Monday to Friday) Contract on W2 only. Top Skills Required Customer Service...
It Application Support Analyst (Webmaster)
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. IT Application Support Analyst (Webmaster) Job...
Digital Supply Chain (DSCS) Sr Technical Support Analyst
- Glendale, AZ (16 miles from Scottsdale, AZ)
- 2 days ago
- Glendale, AZ (16 miles from Scottsdale, AZ)
- 2 days ago
Requisition ID: 283287 Relocation Authorized: National/International - Accompanied Telework Type: Hybrid Work Location: Glendale, AZ Extraordinary teams building inspiring projects: Since 1898, we...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Desktop Support Analyst I, Fully Remote (Works in AZ Time Zone)
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
Microsoft Windows Operating Systems (O365) Good analytical approach to the job Good decision making Strong communication skills (verbal and written) Strong organizational skills Strong interpersonal...
Remote Work- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
Who is BAMKO? BAMKO is one of the top 10 largest companies in the branded merchandise space and the fastest growing of any of the top 50 companies in the $25 billion dollar industry. Over the last...
Level 1 Desktop Support Analyst
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 3 days ago
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 3 days ago
Level 1 Desktop Support Analyst Location: Tempe, AZ The Level 1 Desktop Support Analyst will join our growing team to help support a variety of client projects. Responsibilities: Respond to...
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering...
Oracle ERP/EBS P2P Technical Support Analyst
- Glendale, AZ (16 miles from Scottsdale, AZ)
- 3 days ago
- Glendale, AZ (16 miles from Scottsdale, AZ)
- 3 days ago
Oracle ERP/EBS P2P Technical Support Analyst Job Description - Position:Oracle ERP/EBS P2P Technical Support Analyst Location: Glendale, AZ | Needed Local Duration:6 months Contract Description:...
Technical Support Analyst - Scottsdale, AZ 85255 (Onsite Position) - Fulltime Position
- Scottsdale, AZ
- 3 days ago
- Scottsdale, AZ
- 3 days ago
Technical Support Analyst Scottsdale, AZ 85255 (Onsite Position) Fulltime/Permanent Position Job Description Answer phone calls and take ownership of IT Support incidents. Provide 1st and 2nd tier...
Demographic Data for Scottsdale, AZ
Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Scottsdale, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Scottsdale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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