Help Desk Technician Jobs in Phoenix, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Computer Service Desk Technician I
- Tempe, AZ (9 miles from Phoenix, AZ)
- 9 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 9 hours ago
Title: Computer Service Desk Technician Location: Tempe AZ Have you tried turning it off and on again? Oh, you have? Let me get you go someone who can help. If you know what to do next, this might...
Deskside Support Engineer - DESKS002247-5118
- Tempe, AZ (9 miles from Phoenix, AZ)
- 14 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 14 hours ago
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
Technical Support Specialist Medix Healthcare FULLY REMOTE, EQUIPMENT PROVIDED ** DO NOT APPLY IF YOU LIVE IN CALIFORNIA ** Full time, 40 Hours per week, Need Flexibility $21.15-23.50/hour Job...
Remote WorkBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver...
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IT Support Representative - Talking Stick Resort Amphitheatre
- Phoenix, AZ
- 1 day ago
- Phoenix, AZ
- 1 day ago
Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...
Loads software such as operating systems, office, and operations software onto computers....
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
Experience, troubleshooting, both Mac and Windows operating system Strong knowledge of Google Workspace Scripting knowledge: bash/python/powershell or other languages Experience with networking concepts...
Install, configure and maintain operating systems, applications and associated hardware....
Company Cox Communications, Inc. Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Can work remotely but need...
Remote WorkSmart Home Technical Support Specialist I
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 days ago
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6%...
Adecco Permanent Recruitment has partnered with a global appliance manufacturer to recruit and hire a Full Time Field Service Engineer to lead field support for clients across the West Coast....
Associate Technical Support Representative
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 days ago
ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in...
Technical Support Representative
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 4 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 4 days ago
systems, mobile devices, and cloud-based solutions Strong analytical and troubleshooting skills Proficiency with Microsoft Office Preferred Qualifications: Fluency in multiple languages Passion for...
Beacon Hill Staffing Group, LLC Technical Support Specialist - PBMAD022825_2-4658 in Phoenix , Arizona This job was posted by : For more information, please see: Position: Technical Support...
Remote WorkArizona Employer Technical Support Engineer in Phoenix , Arizona This job was posted by : For more information, please see: Our Technical Support Engineer (TSE) requires a blend of strong...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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