Help Desk Technician Jobs in Fountain Hills, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Tempe, AZ (16 miles from Fountain Hills, AZ)
- 23 hours ago
- Tempe, AZ (16 miles from Fountain Hills, AZ)
- 23 hours ago
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
Desktop Support Technician - AZ
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 23 hours ago
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 23 hours ago
Operational responsibilities include providing tier 2 support for laptops and desktops onsite and by using Dameware to support remote end users....
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 23 hours ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 23 hours ago
A client of Sharp Decisions Inc. is looking for a Help Desk Analyst to be based in Phoenix AZ. This role is 100% onsite (Monday to Friday) Contract on W2 only. Top Skills Required Customer Service...
It Application Support Analyst (Webmaster)
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. IT Application Support Analyst (Webmaster) Job...
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 1 day ago
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 1 day ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Desktop Support Analyst I, Fully Remote (Works in AZ Time Zone)
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
Microsoft Windows Operating Systems (O365) Good analytical approach to the job Good decision making Strong communication skills (verbal and written) Strong organizational skills Strong interpersonal...
Remote Work- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
Who is BAMKO? BAMKO is one of the top 10 largest companies in the branded merchandise space and the fastest growing of any of the top 50 companies in the $25 billion dollar industry. Over the last...
Level 1 Desktop Support Analyst
- Tempe, AZ (16 miles from Fountain Hills, AZ)
- 2 days ago
- Tempe, AZ (16 miles from Fountain Hills, AZ)
- 2 days ago
Level 1 Desktop Support Analyst Location: Tempe, AZ The Level 1 Desktop Support Analyst will join our growing team to help support a variety of client projects. Responsibilities: Respond to...
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering...
Technical Support Analyst - Scottsdale, AZ 85255 (Onsite Position) - Fulltime Position
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 2 days ago
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 2 days ago
Technical Support Analyst Scottsdale, AZ 85255 (Onsite Position) Fulltime/Permanent Position Job Description Answer phone calls and take ownership of IT Support incidents. Provide 1st and 2nd tier...
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 2 days ago
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 2 days ago
Systems including M365 Support Strong Customer Service techniques in an IT environment ITIL framework IT Service Management Software (i.e., ServiceNow) Proficient in IT procurement processes and procedures...
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
Systems including M365 Support Strong Customer Service techniques in an IT environment ITIL framework IT Service Management Software (i.e., ServiceNow) Proficient in IT procurement processes and procedures...
- Mesa, AZ (12 miles from Fountain Hills, AZ)
- 2 days ago
- Mesa, AZ (12 miles from Fountain Hills, AZ)
- 2 days ago
IDEALFORCE has a CONTRACT position available immediately for a IT - Help Desk 3 to join our customer in Mesa, AZ. This is an ONSITE position. Please find below additional details about this job....
Tier 2 Desktop Support Technician
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
Tier 1 Desktop Support Technician
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
Demographic Data for Fountain Hills, AZ
Moving to Fountain Hills, AZ? Find some basic demographic data about Fountain Hills, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fountain Hills, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fountain Hills, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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