Digital Product Manager

Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

The Digital Product Owner plays a pivotal role in our ag ile development process by fostering collaboration and communication between various key roles. This includes Product Managers, Business Owners, Technical Leads, and the collective Scrum Team. Your primary responsibility is to define and drive the product vision, ensuring alignment with business goals while delivering high-quality solutions that meet customer needs.

As part of the Digital Products team, you will work alongside curious, self-driven critical thinkers who have an entrepreneurial mindset to create lasting value for our clients an d our o rganization on a global scale. Our team works smart by advancing data-lead experiences, embracing iterative product design and actively collaborating across the organization.

• Understand and prioritize client needs and competitive offerings to win and retain business, leveraging insights from sales, operations, and other stakeholders.
• Document product lifecycle and write requirements within the agile delivery framework.
• Align product vision, strategy, governance, and roadmap with input from Product Manager, business leads, stakeholders, and delivery partners.
• Engage and manage feedback loops to gather and test feedback on product design fro m clients and stakeholders through advisory groups.
• Plan and prioritize product development, introduction, and lifecycle management, ensuring financial performance and collaboration with product manager and functional teams.
• Collaborate with development and data teams to assess feasibility, ROI, timing, and approach for new features or enhancements.
• Lead product benchmarking and gap analysis in coordination with marketing, global practices, and global products.

• Bachelor's degree with relative industry experience
• 5+ years of progressive roles in Product Ownership or similar in agile software development
• 3+ years of within the insurance or financial industry preferred

• Strong understanding of user experience best practices and design acumen

• Proficient with Agile tools such as Azure DevOps, Jira or similar
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification preferred
• Strong analytical and communication skills with a desire to work for a fast-paced, large organization
• Strong written and verbal communication skills, including ability to maintain product documentation Commitment to quality and excellent customer service to end users

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.