Senior Product Manager - Digital Payments

Why GM Financial Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.

We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

About the Role:

If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you. The Product Manager is responsible for driving innovation and continuous improvement and will lead the execution of product backlogs and their corresponding portfolio roadmaps. The role supports multiple products by working with all levels of the organization to help develop a combined strategy that integrates Strategic Priorities, Product Strategy & Planning, Technical Debt Management, and Human Capital Strategy & Planning. This leader must be able to work various business groups, in their area of responsibility, to help establish strategic planning. This individual is also expected to be the subject matter expert and will take ownership of the delivery of their assigned strategies for GM Financial.

• Work with APIs, cloud platforms, payment vendors, and advanced tools in Payment’s domain
• Managed end-to-end relationships with multiple Payment Service Providers (PSPs) to ensure seamless integration, SLA adherence, and ongoing platform stability
• Understand and evangelize the vision, strategic priorities and goals of the organization, translating them into a roadmap of features and enhancements that provide remarkable customer experiences
• Establish and nurture relationships with key stakeholders and other influencers who contribute to the definition and ongoing support strategies through stewardship, influence, motivation and change leadership
• Lead the high-level prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results
• Lead and nurture a team of direct and/or indirect team members charged with implementing the product roadmap
• Continually monitor competitors and industry developments
• Identify and analyze problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information
• Establish clear decision criteria, generate and evaluate alternatives, and make timely decisions

What makes you a dream candidate?

• Proven experience and knowledge of product management, software product lifecycle, road mapping, and SCRUM/Agile methodologies
• Experience working within a matrix organization and collaborating with business stakeholders, user experience teams, project managers, developers, etc
• A proven track record of project execution and completing strategic initiatives on time and on budget
• Extensive knowledge of market research methods, drivers and trends that have an impact on the business
• Ability to dive into performance measurements with teams to help optimize and find key insights into performance
• Capable of acting as a liaison by relating business issues to internal and external ITS partners, and relating technology solutions to business customers
• Ability to build consensus, use active listening skills, and to work harmoniously with others in getting the job done while promoting a culture of teamwork, excellence, and integrity
• Ability to manage multiple projects simultaneously

Education and Experience:

• 6-8 years experience as a Product Owner/Manager on an Agile Scrum team required
• 2-4 years leadership experience required

Licenses

• Agile Certifications required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office