Data Coordinator

Pay Rate

Why Join Us

You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.

LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With over 40 years of experience and 15,000+ peoples lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in peoples lives at LA Family Housing!

The Position

The Data Coordinator is responsible for the overall data and analysis for their assigned programmatic function. The Data Coordinator will provide oversight, review, and compile reports to ensure the accuracy and integrity of participant files, electronic records, and program data and outcomes. They will be the primarily liaison between the Data Unit and their Program Function. The Data Coordinator is expected to have a high level of expertise in HMIS and is required to maintain the highest level of accuracy.

What You'll Do

Data Analysis and Reporting

• Interpret data, analyze results using statistical techniques, and provide ongoing support to Data Unit and Program Function
• Develop and implement collection system and other strategies that optimize statistical efficiency and data quality
• Perform and analyze performance-based data as requested by supervisor and Program Function
• Document data management policies and procedures
• Track outcomes and monitor progress toward meeting established goals
• Analyze programmatic data to determine strengths and gaps
• Administer client databases, including generating and analyzing reports, user management, and adherence to Homeless Management Information Systems policies and procedures
• Design, develop, and implement regular reports for various audiences, including staff, board members, donors, press, etc.
• Assist the Data Manager and Data Unit in the research and resolution of data errors. Following organizational procedures, notify team members when resolution steps have been executed

Training and Support

• Help develop and implement training programs aimed at developing staff capacity
• Provide regular technical assistance/trainings to staff to ensure compliance with data requirements
• Assist in the annual updates to performance report technical requirements
• Ensure HMIS data is supported by documentation in participant file
• Provide support to Quality Assurance Team, as needed
• Attend agency and community meetings as directed by supervisor
• Additional tasks, projects, and responsibilities as assigned by supervisor

What You're Skilled At

• Should possess strong research and analysis abilities; skilled at creative thinking with the ability to problem-solve on an organization-wide basis
• Must be able to exercise initiative and independent good judgment when faced with unclear or questionable data, and be able to extrapolate intent from non-standard submissions.
• Must be able to successfully manage multiple priorities and projects within tight department metrics and deadlines, as well as ability to manage conflicting priorities and projects.
• Should possess very strong attention to detail and solid organizational skills, with pride in accuracy and quality of work; must also be highly collaborative within a solid team environment.
• Must have excellent written and verbal communication skills, including customer service focus in working with all internal organizational levels and external contacts.
• Minimum of two years of experience in program evaluation or reporting.
• Previous experience with social services and/or homeless programs required.
• Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint) and HMIS

Other

• Maintain and execute confidential information according to HIPAA standards
• Obtain and maintain CPR/First Aid Certification
• Ability to pass post-offer Tuberculosis (TB) clearances
• Ability to work a 9/80 work schedule

Experience

• Bachelors degree in public administration, public policy, human services, statistics, psychology, social work, or other closely related field required; advanced degree preferred

What We Offer

Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, Emergency Funds, and more!

Physical Demands, Environmental Conditions, Equipment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department.

Equal Employment Opportunity

LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Fair Chance Act

A Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housings Fair Chance Act webpage.