Regional Application Support Leader

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

The Regional Application Support Leader will provide Information Technology for end user support and application development for each Latin American Business Unit within Multi-Color Corp. It will work with IT leaders, IT Project Managers and project team members to ensure that each Business Unit's applications are functioning correctly and optimally (continuous improvement process) in the Multi-Color environment.

Why work at MCC:

• Compensation: Competitive Salary
• Generous benefits package above the law
• Professional growth opportunities

Responsibilities:

• Application Support: Provide Application Support to all Multi-Color plants in the Latin American region. Applications include, but are not limited to: EDI, Radius, SAP, SharePoint, and any other application that is installed.
• Hardware Support: Provides Troubleshooting for all hardware or software issues affecting applications. Solves simple hardware problems (printer, handheld, etc). Generates tickets for hardware and software problems that require further specialization.
• Implementation and Support Projects: Works with Business Management and IT Project Managers to define scope, activities, definitions, AFE and timelines. Uses Project Management methodology to manage and control tasks and activities during project development.
• - Follow the procedures, instructions, visual aids and formats of the prerequisite programs (PPR) in which he/she participates according to the PPR responsibilities matrix.
• Know the safety team.
• Communicate to the safety team any concern or malpractice identified.
• Complies with environmental policy guidelines.
• Knows and follows the policies disseminated within the company (Environmental Policy,
• Quality Policy and Product Safety Policy.

Qualifications:

• Example: Bachelors degree in Accountant or Business Management is required; Masters degree preferred.
• Example: Requires 10+ years of progressively responsible corporate accounting experience.

Diversity & Inclusion:

MCC fosters an inclusive culture that respects and embraces our teammates diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.

*Location: Guadalajara MX